Don’t worry, we’ve got your back. Our insoles have a lifetime warranty on the shell and a six month warranty on the top cover. Your satisfaction is our top priority.

Use your FSA or HSA to purchase our custom insoles. Enjoy tax-free savings on all our custom insole options. Combine your FSA/HSA funds with any sitewide coupon for maximum value.

We ship you an impression kit for you to customize with your feet at home. Imprint your feet from the comfort of home and send the kit back on us using the included prepaid shipping label.

Two of the most common foot support tools are metatarsal pads and heel lifts. These simple inserts are often recommended by foot specialists to help relieve pain, improve alignment, and support everyday movement. Metatarsal pads are small, cushioned pads placed behind the ball of the foot—right where your foot starts to widen near the toes. They are designed to lift and spread the metatarsal bones (those long bones in your forefoot), which can relieve pressure from nerves and joints in that area. Heel lifts are wedges placed under the heel of the insole inside the shoe to raise it slightly. They can be made of foam, rubber, or cork, and come in different heights depending on your needs. For more information, visit our blog article about understanding Metatarsal Pads and Heel Lifts.

Yes, we offer a lifetime warranty on the shell and a 6 month warranty on the top cover. We also have an adjustment period of 90 days to make sure your insoles fit just right! For more information, or to start a claim, visit https://www.roaminsoles.com/warranty.

To achieve the best results, use our insoles with fully enclosed shoes. Before inserting your Roam insoles, remove the original insoles that came with your shoes. If the Roam insoles are too long or wide at the front, you can trim them to the right size. One way to do this is by placing the original insole on top of the Roam insole. We recommend tracing the shape of the original insole onto the bottom of the Roam insole, then carefully cutting along the lines using sharp scissors. By following these steps, you can ensure a proper fit for the Roam insoles in your shoes! A step ahead of the rest, journey with custom insoles.

To keep your insoles clean and well-maintained, be sure to clean them regularly. Start by using a mild soap and warm water solution. Dampen a cloth with this solution and gently wipe down the device until you are satisfied with its cleanliness. It's important to avoid using any strong detergents or harsh chemicals, as they may damage the materials of the device. Do not completely submerge the insole in water. If your insole does become completely soaked, allow it to air dry completely before using it again. This ensures that any moisture trapped within the device evaporates, preventing potential discomfort or damage. By regularly cleaning and maintaining your insoles according to these guidelines, you can help prolong its lifespan and ensure its effectiveness in providing the support and comfort you need.

At Roam Insoles, we prioritize your comfort and safety. That's why we use only the highest quality, medical-grade materials in crafting our insoles. We try to minimize the risk of allergic reactions, but individual sensitivities can vary. If you have known allergies or are concerned about potential reactions, we recommend consulting with a healthcare professional to ensure our insoles are suitable for you. If you have an allergic reaction to the material used in the insoles, stop using them immediately! Remove the insoles from your shoes and talk to a healthcare professional.

Once you place your order, we’ll send out the Impression Foam Box to you right away so you can capture your foot impressions with ease. As soon as we receive your completed impressions, our team gets to work—digitizing the data, manufacturing your custom orthotics, and running them through a detailed quality check. This process typically takes 7–10 business days from the time we receive your foam box.

Roam Insoles may be eligible for reimbursement through your Health Savings Account (HSA). Taking advantage of potential HSA coverage for insoles is a great way to prioritize your foot health and ensure you have the support you need for your daily activities. Check with your HSA provider to see if you can use your funds to purchase insoles, as they can be considered a qualified medical expense. Your HSA provider will have specific details and guidelines on insole coverage.

Our custom Roam Insoles are built to match the unique shape of your feet, delivering superior comfort, support, and all-day relief. With a well-supported arch and precision-crafted fit, they help combat foot fatigue and elevate your daily performance—whether you're walking, working, or on the move. Engineered for stability and proper alignment, Roam Insoles work with your body to support natural foot function, reduce the risk of injury, and relieve joint and muscle stress. By promoting better posture and distributing pressure evenly, they not only ease foot pain but can also help reduce discomfort in your ankles, knees, hips, and lower back. Roam Insoles are especially helpful for common conditions like: Plantar Fasciitis Flat feet Heel pain Arch pain Overpronation Supinations General foot fatigue Made from high-quality, durable materials, each pair offers long-lasting comfort without compromising performance. Their lightweight, breathable design keeps you feeling supported without adding bulk—so you can stay active and comfortable throughout the day. We specialize in everyday and performance pain relief. For severe or complex medical conditions, a podiatrist may be your best first step. If you're experiencing serious or persistent pain, we recommend consulting a medical professional. Our insoles are crafted with expert-level care, but they're not a substitute for a doctor diagnosis Redefining Comfort and Performance in your Journey

It's common for people to wear shoes that don't properly fit their feet. While Roam Insoles are designed to fit your foot's shape and seamlessly integrate with your footwear, there may still be instances where they don't fit your shoe. To ensure a proper fit, please measure your shoe size accurately. Choosing the right size for your insoles is super important for the best comfort and support! Our insoles can be adjusted to different sizes depending on the type of shoe you wear, so refer to our sizing chart to find the best match for your shoe size. It's worth noting that insoles can often be trimmed to fit if they are slightly larger. Take the time to measure your feet and select the appropriate size, as this will affect how easily your insoles fit into your shoes and impact your overall foot health and well-being.

Roam Insoles are versatile and suitable for various activities. Whether you're going about everyday tasks or more active pursuits, our insoles are made to offer the best support and comfort! Here are some examples of activities where Roam Insoles can be beneficial: Walking and Running: Our insoles offer excellent cushioning and shock absorption, reducing impact on your feet and joints while walking or running. Sports and Athletics: Whether you're playing sports, doing individual athletic activities, or engaging in high-impact exercises, Roam Insoles offer the stability and support you need to enhance performance and minimize injuries. Work and Standing: If you spend long hours on your feet at work, our insoles can relieve fatigue and discomfort, keeping you comfortable throughout the day. Traveling: Whether you're exploring a new city or going on an exciting adventure, our insoles can help reduce foot fatigue and provide extra support during long periods of walking or standing. Outdoor Adventures: From hiking to camping, Roam Insoles are designed to offer stability, cushioning, and arch support for a great experience in the outdoors. Everyday Wear: Even during regular activities like shopping or chores, our insoles provide added comfort and support, helping your feet feel better throughout the day. Regardless of the activity, Roam Insoles are here to support you and help make every step more satisfying and enjoyable. We are there with you for every step of your Journey

Store-bought or pre-made insole options do not provide an exact fit for your feet. At Roam Insoles, we take customization seriously. Our Custom insoles are carefully designed for your unique foot shape, providing exceptional comfort, support, and health benefits. Using advanced 3D scanning technology, our team creates personalized insoles exclusive to you. Experience a healthier, more active lifestyle and improve your foot health with our Custom insoles. Don't settle for less when you can step up to the extraordinary. Discover the Power of Custom Insoles

If your insoles are too long to fit in your shoes, you can easily trim them to fit. Watch our how-to video below to find out how.

Take it slow when starting to wear your new insoles over the next few weeks. Your muscles need time to adapt to the new foot alignment. Gradually ease yourself into wearing the insoles for longer periods of time each day. During the adjustment period, you might feel some temporary discomfort in your feet, legs, hips, or back. This is normal! It usually takes about 3-4 weeks for your body to fully get used to them. Stay patient and consistent as you break in your insoles. You'll quickly get used to your insoles and be ready to embark on your journey! Embrace the transformation: Amplify your comfort and performance

Roam Insoles are custom orthotics. They are custom molded and shaped to the direct casts of your feet. Just like medical custom orthotics. Our insoles are designed with careful attention by medically trained professionals. Roam Insoles provide custom support for your arches, cushioning for comfort, and stability to ease foot pain and keep your feet aligned correctly. If you have specific foot issues or severe foot problems, a visit to a healthcare professional for an in office assessment may be a better solution. It's important to consult with a doctor or podiatrist if you have any concerns or specific medical conditions to determine the best approach for your foot health. Designed Exclusively for Your Unique Feet